Sure, we do. Our candles come in a variety of scents, including floral, citrus, fruity, earthy, woodsy, sweet & spicy, and exotic.

Yes, we have soy, paraffin and vegetable wax candles. We can customize them as per your requirement.

If needed, we can also provide candles made of palm, beeswax, or coconut wax. For customization, e-mail us at [email protected]

Yes, but we encourage you to shop on our website and place your order online for a secure shopping experience. Place your order anytime using our secure shopping cart, which accepts most credit & debit cards, UPI, and PAYTM. Please get in touch with us at [email protected] to assit you in your online purchase.

Please make sure that your browser has cookies enabled because doing otherwise may cause the buying process to fail. For further assistance, you may use our live chat option, contact us via email at [email protected] or use the contact form so that we can get in touch with you to address your order related quieries.

We accept all major e-payment like Credit Cards and Debit Cards, Net banking, Mobile payments, UPI, Paytm & Gpay

Yes, you can go ahead and make changes in your order before the shipment is dispatched.

Once you place your order, you will receive an order confirmation mail in your registered email address with us. You can also log in to the My Account section and check the status of your order.

You can always go ahead and correct your order before it is being dispatched.

Yes, they’re. All fragrances we use for candle making are the approved ones for candles. Melted wax is drawn to the candle wick when it burns and get converted to CO2 and water vapor. The difference in burning the scented candle and unscented is only that scented candles releases a small quantity of fragrances along with the above said. Having said that, there are rare instances inhaling of smoke cause allergy like any other smoke and in such cases, we advise people to avoid burning candles especially in closed environment.

Most of our candles are hand-poured and follows the standard candle making process of placing wick to the melted wax in various types of containers. However, bulk and export orders are fulfilled using completely automated process. More detailed information will be shared on need basis.

Soy Paraffin Soy wax is a natural raw material made of soybeans while paraffin wax is made from petroleum Soot release during burn is minimal More soot release compared to soy wax Soy wax is biodegradable, and less toxin release compared to paraffin More toxin release compared to soy and emission includes carcinogen Environment friendly and zero/minimal impact on human being and pets Has impact comparing to soy as this is chemicals 30-40 percent more burn time than paraffin Less compared to soy Better and clean burn comparing to paraffin Not as clean as soy as there are chemicals and toxic substances Lesser chances of aggravating allergies due to scents Can cause allergies

In simple worlds, the heat of the flame helps the wax around it to melt and the melted wax is drawn towards the wick y capillary action. Heat of the flame vaporizes the liquid wax to produce water vapor and carbon dioxide.

1. Use hot water : Carefully pour hot water into the candle jar and keep the jar aside for few minutes. The wax will either pop up on its own or you can jab with a spoon/knife to help it loosen.
2. Use the freezer : Keep the jar in freezer for minimum one hour and use a spoon to take out the wax from the jar

You can place an order via phone, in person, or online through our website.

Yes, we ship orders all around India. Though we are based in Bangalore, we ship across the entire nation.

Orders are processed in 1-2 working days. Orders typically arrive in three to four working days. 
Orders may occasionally be delayed because of unforeseen events.

Yes you can.
But in case of damage or quality issue with the product, we can only exchange the product if reported within the specified timeline as mentioned below:
• If you receive a Tampered or Damaged product, please inform our Customer Care within 24 hours of receipt, with supporting images and video, so we can address your concern at the earliest.
• For any product quality complaints, please contact our Customer Care within 7 days of your order delivery.
• Virgo Productions LLP is not responsible for any damage caused after delivery. Damages due to neglect, improper usage, or wrong application will not be covered; under our Exchange / Returns Policy.
• Exchange of products will be accepted only if the products are returned in a saleable condition and in their original packaging, in an undamaged condition, and subject to the following terms –
• Returns and exchange requests will be subject to checking and vetting by Virgo Productions LLP.

Please raise a return request only within 24 hours of receiving the order and we will process your return within 7 days of raising your request.

We ensure our package is good enough not to damage the candle during transit but in rare case if this happens, you can kindly upload the damaged pictures of the candle and we will get back to you.

  • Report within 48 hours.
  • Replacement of product will be processed after we receive the product.

In case, you receive a different product, we will exchange the product for you.

This is because shipping charges are deducted and you get the refund for the value of the product that you ordered.

Please feel free to contact or whatsup us on 9108673599 / 8123010000 or send your quieries to [email protected]

There are various opinions found on this topic and we believe the difference of opinion is due to the various types of candles and the testing conditions. However, here are the general practices we would like to share. Burn time may vary from candle to candle and the total burn duration of the candles are completely dependent on the wax, container, wick and the place where it is burned. It’s advised to discontinue burning the candle when 1.5 to 2 inches of wax remains and incase of jars/containers when it’s around .5 inches.

Not really. In some cases, the oil found in fragrances cause slightly more soot when burning the candle. However, the notes from various articles states that the increases in soot is marginal/negligible when using scented candle. Primary factor which impact the soot is the length of the wax and the shape of the flame in most cases.

Although millions of people around the world regularly use scented candles without any negative effects, it is always possible that a fragrance might trigger a negative reaction in sensitive individuals. Individuals with known sensitivities to specific fragrances may want to avoid candles of those scents. In addition, consumers should remember to burn all candles, whether scented or unscented, in a well-ventilated area.

We keep the standard high for every raw material that is used for all our products, from wax to perfume to wicks, not to forget the box material. We use blends of organic waxes and the right type of cotton wick. The aroma in our candles gives a soothing effect as only top-rated perfumes are used in our collection. Our shades are pastel with hand-picked models carefully chosen to brighten your mood and the space.

Trim the wick of your candle to 1/4 inch before igniting each time. This results in a smaller flame, a larger melt pool, and proper fragrance throw.

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