Privacy Policy
This Privacy Policy explains how Virgo Creation (“we”, “our”, “us”) collects, uses, protects, and manages your personal information when you visit our website or make purchases.
1. Information We Collect
- Personal Details: Name, email address, phone number, billing/shipping address.
- Order Details: Items purchased, delivery information, transaction ID.
- Payment Data: Processed securely by third-party gateways — we do NOT store card or UPI details.
- Technical Data: IP address, browser, device type, cookies.
- User Activity: Wishlists, cart items, search queries, browsing behavior.
2. How We Use Your Information
- To process and deliver your orders.
- To communicate regarding orders, updates, or customer support.
- To improve our website performance and customer experience.
- To prevent fraudulent activity and ensure security.
- To personalize product recommendations.
3. Cookies & Tracking
We use cookies to enhance website performance, remember your preferences, and analyze usage. You may disable cookies in your browser settings, but some features may not function properly.
4. Sharing Your Information
We DO NOT sell or trade your personal data. We may share information only with:
- Trusted delivery partners for shipping orders.
- Payment gateways for secure transactions.
- Legal authorities when required for compliance.
5. Data Security
We use SSL encryption and industry-standard security protocols to protect your data. However, no online platform can guarantee 100% security.
6. Your Rights
- Access your personal data.
- Request corrections to inaccurate information.
- Request deletion of your data (where applicable).
- Opt-out of marketing communications.
7. Policy Updates
We may update this Privacy Policy at any time. Continued use of the site indicates acceptance of updated terms.
8. Contact Information
For any privacy-related queries, contact us at: